Learning Center
How to Add a Product
🧵 How to Add a Product – Vendor Desktop Guide
Welcome, artisan! Here’s your step-by-step walkthrough to list a product on Nana’s Quest using your vendor dashboard. 🌿
1. Log into Your Vendor Dashboard
From your Nana’s Quest vendor account, you’ll land on the dashboard. Look at the left-hand menu.
2. Click “Products”
This opens your full product list.
Click the “+ Add Product” button on the right-hand side.
3. Fill In Product Details
Product Name: Enter your item’s name (e.g., “Handmade Dolphin Burp Cloth”).
Product Data Type: Keep it as Simple Product unless you’re uploading a grouped or variable product.
Virtual / Downloadable: Leave both unchecked unless you’re selling a digital file.
4. Tabs to Complete (Left Menu in Product Form)
🔧 General
Regular Price: Set the main product price.
Sale Price (Optional): Add a discount price if you’d like.
📦 Inventory
You can leave this blank if you’re selling one-off handmade items.
If you track stock, enter the quantity and enable stock management.
🚚 Shipping
Add dimensions if needed (Length x Width x Height).
Select Shipping Class – if you’ve set up your own class (like “Flat Rate” or “Free Shipping”), you can apply it here.
This section allows you to customize if you’re offering free shipping (just include it in your price) or charging postage separately.
🔗 Linked Products
Upsells: Recommend a higher-end or related version.
Cross-sells: Show other items you offer in the cart.
🧵 Attributes
Add keywords like “cotton,” “baby,” “hand-sewn,” etc.
These help your product show up in customer search filters.
⚙️ Advanced
Add Purchase Notes (e.g., “Please allow 2 days for made-to-order.”)
You can also enable reviews (recommended to build trust).
5. Add Product Images
📸 Click to upload your main image – must be under 1MB.
📸 Add more images to your gallery for different angles.
6. Categorize Your Item
🗂 Choose the Category that fits your item best (e.g., Baby Items, Homewares, Gifts).
🏷️ Add Tags for style, use, and theme (e.g., handmade, coastal nursery, soft gifts).
7. Write Your Descriptions
📝 Short Description: Punchy, persuasive summary to grab buyers quickly.
📝 Full Description: Share the story behind your item—materials, use, care tips, and what makes it special.
💡 Pro tip: Write like you’re talking to someone in a craft market—make them feel the love behind your product.
✅ Save & Publish
Once you’re happy, click Save New Product or Save as Draft to finish later.

📱 How to Add a Product – Mobile Vendor Guide
Welcome to your mobile-friendly step-by-step guide! You can add your handmade treasures to Nana’s Quest right from your phone. Here’s how to do it:
🔑 Step 1: Login
Open your browser and log into your Nana’s Quest vendor dashboard.
📦 Step 2: Tap “Products”
In the mobile menu (usually a ☰ hamburger icon or the left-hand menu), tap Products.
➕ Step 3: Tap “Add Product”
Look for a + Add Product or New Product button. Tap it to start your new listing.
✏️ Step 4: Add Basic Info
Product Name: What’s your item called? (e.g., “Dolphin Baby Burp Cloth”)
Product Type: Leave it as Simple Product
Tick Virtual or Downloadable? → Leave unticked unless it’s a digital file.
🛠 Step 5: Work Through Tabs (You’ll scroll through these on mobile)
🛒 General
Regular Price: Set your price.
Sale Price: (Optional)
📦 Inventory
Leave blank or add your stock number.
Tick “In Stock” so it shows as available.
🚚 Shipping
Add weight and dimensions if you have them.
Choose a Shipping Class:
You can include postage in your price, or
Add a flat-rate amount to cover your costs.
🔗 Linked Products
Recommend other items in your shop (upsells or cross-sells).
🧵 Attributes
Add keywords like “cotton,” “handmade,” “nursery,” etc.
These help customers find your listing.
⚙️ Advanced
Add a Purchase Note (e.g., “Handmade with love. Allow 2 days for dispatch.”)
Keep reviews enabled ✅
🖼 Step 6: Add Images
Tap to upload your main product photo (must be under 1MB).
Add extra photos in the Gallery for detail shots.
🏷️ Step 7: Categories & Tags
Choose the right category (e.g., Baby & Kids, Gifts, Homewares).
Add tags that describe your item: soft, blue, dolphin, baby shower gift.
📝 Step 8: Descriptions
Short Description: A quick, punchy line to grab attention.
Full Description: This is your chance to tell the story—materials, use, care, and why it’s special.
✅ Final Step: Save It!
Tap Save Product to publish it.
Or choose Save as Draft if you’re still working on it.
🌟 Need Help? You can message support right from your dashboard or email us anytime.
We’re here to support every step of your creative journey.
How to Write a Product Description
Step 1: Start with a Hook
Grab attention in the first sentence. Think: What makes your item special or different?
Example:
“Handcrafted with love, this burp cloth brings comfort, charm, and a touch of ocean magic to every cuddle.”
Step 2: Describe the Item Clearly
Use simple language to describe:
What the item is
Materials used
Size/shape
Special features (e.g. reversible, hand-stitched, soft backing, etc.)
Example:
This generously sized burp cloth is made with soft cotton towelling on the back and a sweet dolphin design on the front. It’s gentle on baby’s skin and durable enough for everyday use.
Step 3: Tell the Story
Let people feel something—tell them about the inspiration or how it was made.
Example:
Each piece is hand-sewn by a passionate crafter, inspired by her love for the ocean and the joy of simple, thoughtful gifts.
Step 4: Add Benefits
Focus on how this item helps the customer. What problem does it solve or joy does it bring?
Example:
No more scratchy bibs or messy mealtimes—this cloth is absorbent, washable, and doubles as a cute nursery accessory.
Step 5: Mention Who It’s For
Help customers imagine using or gifting the item.
Example:
Perfect for new parents, baby showers, or just adding handmade magic to your little one’s essentials.
Step 6: Add Care Instructions (if needed)
Let them know how to look after the item.
Example:
Machine wash cold. Tumble dry low or hang to dry.
Step 7: End with Emotion or Call to Action
Close strong with something warm, poetic, or promotional.
Example:
Add a touch of handmade love to your baby’s day—or gift someone a beautiful memory.
🛠 Product Description Template
Here’s a plug-and-play version you can use and tweak:
_Handcrafted with love, this [item name] is made using [material] and features [design/style/feature]. Perfect for [use case or gift idea], it’s [adjective], [adjective], and thoughtfully created to [benefit or solve problem].
Whether you’re looking for a [target audience or occasion], this piece adds [emotion/feeling] to every moment. Designed to be [durable/gentle/sustainable/etc.], this [item type] is a beautiful way to support handmade magic.
Care instructions: [Add here if needed]

🌟 How to Use ChatGPT to Write Product Descriptions (Even if You’re Not a Writer)
Hi beautiful vendors, it’s Cailin here!
We know writing descriptions isn’t everyone’s favourite part—but it can be quick, easy, and even fun with a little help from ChatGPT.
Here’s a simple, step-by-step tutorial you can follow. You don’t need to be techy—just open the site, type what you need, and let the magic happen.
🛠 What is ChatGPT?
ChatGPT is like your friendly virtual assistant who loves words. You tell it what you need, and it gives you writing ideas, full descriptions, titles, tags—you name it.
🧵 Step-by-Step: Use ChatGPT to Write a Product Description
1. Go to https://chat.openai.com (you can create a free account if you don’t have one)
2. Type in your prompt
Try this example:
“Write a short, warm and handmade-style product description for a burp cloth made with soft towelling on one side and a dolphin pattern on the front. Mention that it’s great for baby showers and gentle on baby skin.”
3. Hit Enter
ChatGPT will give you a full paragraph or two! You can copy, tweak, or ask it:
“Make it more playful.”
“Add care instructions.”
“Make it sound more earthy or poetic.”
“Give me 3 SEO-friendly titles for this product.”
4. Tweak for your tone (if you like)
Want to sound quirky? Calm? Empowering? Just tell ChatGPT:
“Rewrite this in a quirky and creative tone for a handmade marketplace.”
✨ BONUS Prompts You Can Use
Product Titles:
“Give me 5 handmade-style product titles for a crochet bunny rattle.”
Short Descriptions:
“Write a short, punchy product description (under 30 words) for a handmade burp cloth.”
SEO Help:
“List 5 SEO keywords I can use to help customers find a dolphin-patterned burp cloth.”
Social Captions:
“Write an Instagram post to promote my new handmade baby burp cloths.”
💬 Pro Tip: Be Specific
The more details you give, the better your results. Include things like:
What it’s made of
What makes it unique
Who it’s perfect for
Any story or meaning behind it
🎁 Want Me to Help?
If you’d like me (Cailin) to help with prompts or even tweak your text—I’m just an email or message away. This is a crafting circle, after all 💖
🧵 How to Use an Image to Help Write a Product Description in ChatGPT
✅ Step 1: Upload Your Image
Just click the 📎 or image icon (in ChatGPT) to upload a clear photo of your handmade product.
Tip: Try to use a bright, clear image showing the front and back if possible (especially for things like burp cloths or sewn items).
✍️ Step 2: Tell ChatGPT What You Need
Type this below your image:
“This is a handmade burp cloth. Can you write a warm, handmade-style product description for this? Mention the towelling back, dolphin design, and that it’s great for baby showers or gentle baby gifts.”
You can also ask:
“Give me a short and long version.”
“Add a bit of poetic flair or emotional connection.”
“Make it sound perfect for a mum-to-be.”
💡 Step 3: Copy, Edit & Paste to Your Store
Once ChatGPT gives you the description, feel free to:
Tweak it to sound more like you
Add care instructions
Use parts of it for your short description, title, and tags
🧶 Example Prompt with an Image
“Here’s a burp cloth I made. It’s soft, has a towelling back, and a cute dolphin. Can you write a heartfelt handmade-style description for my Nana’s Quest store?”