Nana’s Quest Fee Structure

Transparent, Fair, and Designed to Empower Artisans.

At Nana’s Quest, we believe in creating a marketplace that’s fair and empowering for artisans. We’re committed to ensuring transparency in every transaction, making it simple for you to showcase your creativity and connect with buyers worldwide.

Get in touch with Nana's Quest for support and connection

Special Launch Offer (January – March 2025)

For the first three months of 2025, we’re offering an exclusive fee structure to help artisans thrive:

  • Listing Fee: FREE (normally $0.20 AUD per item)
  • Transaction Fee: 2.5% of the item’s sale price (normally 5%)
  • Payment Processing Fee: 2.9% + $0.30 AUD per transaction

This launch offer is available to all vendors until March 31, 2025. Regular fees will resume on April 1, 2025.

Example Calculation:

If you sell an item for $50 AUD:

  • Listing Fee: $0.00 AUD
  • Transaction Fee: $1.25 AUD
  • Payment Processing Fee: $1.75 AUD
  • Net Payout: $47.00 AUD

Regular Fee Structure (Effective April 1, 2025)

A. Listing Fees

  • Standard Listing Fee: $0.20 AUD per item, active for 4 months.
  • Auto-Renew: Automatically refresh your listings every 4 months for $0.20 AUD.

B. Transaction Fees

  • Standard Transaction Fee: 5% of the item’s sale price, including shipping fees.
  • Example: A $50 AUD item incurs a $2.50 transaction fee.

C. Additional Fees

  • Multi-Quantity Orders: Listing fees apply to each additional quantity sold.
  • Custom Listings: $0.20 AUD for private or custom listings.

Secure Payment Processing

Your transactions are handled securely with no hidden fees:

  • Processing Fee: 2.9% + $0.30 AUD per transaction.
  • Currency Conversion Fee: 2.5% for international orders requiring currency conversion.

Optional Advertising Fees

Boost your product’s visibility with targeted advertising options:

  • On-Platform Ads: Highlight your products in Nana’s Quest search results. Fees vary based on exposure level.
  • Offsite Ads (Coming Soon): Promote your products on partner websites. Fees are based on sales generated.

Fabric Cash-Out Option

For artisans who prefer materials over cash payouts, Nana’s Quest offers a fabric redemption option:

  • Processing Fee: 5% of the cash-out value.
  • Minimum Redemption: A minimum threshold applies to ensure smooth processing.

Monthly Billing & Statements

We simplify financial management for artisans:

  • Automatic Deductions: Fees are deducted directly from your sales.
  • Negative Balances: Outstanding balances are invoiced and due by the 1st of the following month.
  • Detailed Statements: Access a monthly breakdown of fees, earnings, and transactions.

FAQs on Nana’s Quest Fee Structure

Q: Are there any hidden fees?
No, Nana’s Quest prides itself on transparency. All fees are clearly outlined here.

Q: How do I track my fees?
Your Payment Account Dashboard provides a full breakdown of all fees and transactions.

Q: When are fees deducted?
Fees are deducted at the time of listing and when a sale is completed.

Join Nana’s Quest Today!

Take the first step toward showcasing your creativity and connecting with a community that values handmade artistry.

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