Nana’s Quest Fees & Payments Structure

Simple, transparent, and built for makers.

At Nana’s Quest, we’ve designed our fees to be clear, fair, and easy to understand — so you can focus on creating, selling, and connecting with your customers.

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Built to support, not overwhelm.

We believe handmade sellers should not feel confused or caught out by fees. Everything here is designed to be transparent, predictable, and easy to track.

No hidden charges. No complicated systems. Just a simple structure that grows with you.

Founder Member Offer

First 50 vendors receive 12 months of reduced fees.

As a thank-you to our earliest supporters, the first 50 vendors to join Nana’s Quest receive exclusive Founder Member pricing.

Listing fee Free (normally $0.20 AUD per item, active for 4 months)

Transaction fee Free (normally 2.5% of the sale price)

Payment processing 2.9% + $0.30 AUD per transaction (unchanged)

Duration Valid for 12 months from your registration date

After this period, standard fees apply.

Standard Fees

Clear pricing as your shop grows.

Listing fee $0.20 AUD per item (active for 4 months)

Transaction fee 2.5% of the sale price

Payment processing 2.9% + $0.30 AUD per transaction

Auto-renew Listings can renew depending on your settings

Example

What does a $50 sale look like?

Sale price: $50.00 AUD
Listing fee: $0.20
Transaction fee: $1.25
Processing fee: $1.75

Estimated payout: $46.80 AUD

This is a simple guide. Final amounts may vary depending on payment methods, refunds, or promotions.

Secure payments & optional extras.

Secure processing

All payments are handled through secure payment providers.

Currency conversion

2.5% applies to international orders requiring conversion.

Advertising (optional)

Promote your products through on-platform visibility tools.

Fabric cash-out

Redeem earnings for materials with a 5% processing fee.

Tracking your money

Clear, simple financial tracking.

Automatic deductions Fees are taken from your sales where applicable

Monthly statements Track everything inside your dashboard

Negative balances Any outstanding fees are invoiced monthly

Full visibility See earnings, fees, and payouts in one place

Quick questions

Common fee questions.

Are there any hidden fees?

No. Everything is listed clearly.

When are fees deducted?

Listing fees at listing. Transaction fees when a sale is made.

How do I track everything?

Your dashboard shows a full breakdown of fees and payouts.

What if I’m unsure?

Reach out. We’ll walk you through it.

Confidence grows with every sale.

Starting something new can feel uncertain. That’s normal. With each sale, the process becomes clearer, and your confidence grows.

Focus on your craft, share your story, and let Nana’s Quest handle the structure behind the scenes.

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