Nana’s Quest: Privacy Policy

Nana’s Quest is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our platform. By accessing or using Nana’s Quest, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect

We collect several types of information to provide and enhance our services:

Personal Information

  • Name, email address, phone number, and payment details collected when you create an account, make a purchase, or register as a vendor.

Transaction Information

  • Details about purchases, order history, and payment methods.

Technical Information

  • IP address, browser type, device type, and other data collected automatically using cookies and similar technologies to improve website performance.

Usage Information

  • Information on how you interact with Nana’s Quest, such as browsing activity, pages viewed, and time spent on the platform.

2. How We Use Your Information

We use your information to:

  • Provide Services: Process transactions, manage your account, and improve Nana’s Quest functionality.
  • Personalize Your Experience: Tailor product recommendations and promotional offers.
  • Communicate with You: Send order confirmations, updates, and occasional promotional materials. (You can opt out of marketing communications at any time.)
  • Ensure Compliance: Meet legal obligations, such as Australian Consumer Law and other regulatory requirements.

3. Cookies and Tracking Technologies

Nana’s Quest uses cookies and similar technologies to improve your browsing experience.

Types of Cookies

  • Session Cookies: Expire when you close your browser.
  • Persistent Cookies: Remain on your device until manually deleted.

Cookie Purposes

  • Remember your preferences and improve website functionality.

Managing Cookies

  • Adjust your cookie preferences through your browser settings. Note that disabling cookies may impact website functionality.

4. Sharing and Disclosure

Your information may be shared in limited circumstances:

  • Service Providers: With trusted third parties like payment processors and shipping partners to facilitate transactions.
  • Legal Compliance: When required by law or to respond to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of Nana’s Quest.

5. Data Security

We take data security seriously by implementing:

  • Encryption: Protecting data during transmission.
  • Access Controls: Restricting access to authorized personnel only.
  • Data Retention: Retaining data as long as necessary for business or legal purposes.

Note: While we employ strong security measures, no method of transmission or storage is completely secure.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights:

  • Access and Correction: Access, update, or correct your personal information via your account or by contacting us.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Deletion: Request account deletion or removal of specific data, subject to legal retention requirements.

7. International Data Transfers

For international users, Nana’s Quest ensures compliance with relevant privacy regulations, such as the General Data Protection Regulation (GDPR), for secure data transfers.

8. Changes to This Policy

Nana’s Quest may update this Privacy Policy periodically. Updates will be posted on this page, and major changes will be communicated to users where required.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: Click Here
Mail: PO Box 289, Katanning, WA 6317, Australia.

10. Links to Third-Party Websites

Nana’s Quest may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies independently.

Acknowledgment

By continuing to use Nana’s Quest, you acknowledge and agree to this Privacy Policy.

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