Privacy Policy
Your privacy matters here.
Nana’s Quest is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you use our platform.
1. What information we collect
Personal information
This may include your name, email address, phone number, and payment-related details when you create an account, place an order, or register as a vendor.
Transaction information
Details about purchases, order history, and payment activity within Nana’s Quest.
Technical information
Information such as IP address, browser type, device type, and system data collected automatically to improve performance and security.
Usage information
How you interact with the platform, including pages viewed, browsing behaviour, and time spent on the site.
2. How we use your information
- To provide and operate Nana’s Quest services
- To process transactions and manage accounts
- To personalise your experience where possible
- To communicate important updates and order information
- To meet legal and regulatory obligations
You may opt out of marketing communications at any time.
3. Cookies & tracking
Nana’s Quest uses cookies and similar technologies to improve functionality, remember preferences, and understand how the platform is used.
Types of cookies
- Session cookies – expire when you close your browser
- Persistent cookies – remain until deleted
You can manage cookie preferences through your browser settings. Disabling cookies may affect how the site functions.
4. Sharing your information
Your information may be shared in limited situations:
- Service providers – such as payment processors or hosting services
- Legal requirements – where required by law or valid request
- Business changes – such as a merger, acquisition, or restructuring
We do not sell your personal information.
5. Data security
We take reasonable steps to protect your information using secure systems and practices.
While we take strong precautions, no system is completely secure.
6. Your rights
Under the Privacy Act 1988 (Cth), you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion (where legally possible)
- Opt out of marketing communications
To exercise your rights, contact us directly.
7. International users
If you access Nana’s Quest from outside Australia, your information may be processed in Australia or other locations where our services operate.
We aim to handle data responsibly in line with applicable regulations.
8. Changes to this policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page.
Continued use of Nana’s Quest indicates acceptance of the updated policy.
9. Third-party links
Nana’s Quest may link to external websites. We are not responsible for their privacy practices.
10. Contact
If you have questions or would like to request access to your data, please reach out.
📍 PO Box 289, Katanning, WA 6317, Australia
Your trust matters.
Nana’s Quest is built on community, creativity, and respect — and that includes how we handle your information.
By using Nana’s Quest, you acknowledge and agree to this Privacy Policy.