Seller Help Centre
Photography Guidelines
Your photos are your storefront. Clear, honest, and beautiful images help customers trust your work before they ever hold it in their hands.
Fast version
Quick photo checklist
- Use natural light (near a window is best)
- Recommended size: 2000 x 2000px
- Use JPEG format (keeps file size manageable)
- Show multiple angles: front, side, details
- Use a clean, simple background
- Avoid heavy filters or colour changes
- Keep images clear and in focus
- Name your file properly (e.g. “knitted-blanket.jpg”)
If a customer can clearly see and understand your product, you’ve already done half the work.
Slow version
Let’s take photos that actually sell your work
Why photos matter
When people shop online, they cannot touch your product. Your photos become their eyes.
Good photos build trust. Poor photos create doubt — even if the product itself is beautiful.
1. Lighting (this is everything)
The best lighting is natural light.
- Take photos near a window or outside in soft daylight
- Avoid direct harsh sun (it creates strong shadows)
- Avoid yellow indoor lighting where possible
If your photo looks too dark, customers won’t click. Bright, soft lighting makes your product feel real and trustworthy.
2. Image size & format
We recommend:
- Size: 2000 x 2000px
- Format: JPEG
This keeps your images sharp while still loading quickly on the website.
Avoid extremely large files — they slow down your shop and can affect customer experience.
3. Background (keep it simple)
Your product should be the focus, not the background.
- Use neutral backgrounds (white, wood, fabric, table)
- Avoid clutter or busy environments
- Add small styling touches if it suits your product
Think: calm, clean, and easy to look at.
4. Angles you should include
One photo is never enough. Aim for 3–5 images minimum.
- Front view (main product)
- Side or angle view
- Close-up details (texture, stitching, finish)
- In-use photo (optional but powerful)
Show people what it feels like to own it.
5. Keep colours real
Avoid heavy filters or editing.
- Do not oversaturate colours
- Do not change the true tone of the product
- Keep brightness natural
Customers expect the product to look like the photo when it arrives.
6. Keep it sharp and steady
Blurry photos reduce trust immediately.
- Hold your camera steady
- Use both hands or rest your phone on something
- Tap to focus before taking the photo
7. File naming (this helps more than you think)
Before uploading your image, rename the file properly.
Instead of: IMG_4829.jpg
Use: handmade-denim-tote-bag.jpg
This helps your product appear in search results and keeps your shop organised.
8. How many photos should you upload?
Aim for:
- Minimum: 3 images
- Ideal: 4–6 images
More angles = more confidence = higher chance of sale.
9. Real-life example
If you are selling a knitted blanket:
- One photo folded neatly
- One photo spread out
- One close-up of stitching
- One photo on a couch or bed
You are not just showing the item — you are showing how it fits into someone’s life.
10. You don’t need fancy equipment
A phone is more than enough.
Good light + clean setup will always beat expensive gear used poorly.
A gentle note
Your photos don’t need to be perfect. They just need to be clear, honest, and cared for.
Every time you upload better photos, your shop becomes stronger.