Seller Help Centre
Shipping and Dispatch
Shipping is how your handmade item makes its way from your hands to someone’s home. Clear postage, careful packing, and honest timing help buyers feel safe.
Fast version
Quick shipping checklist
- Weigh your packed item.
- Measure parcel length, width, and height.
- Use Australia Post calculator to check cost.
- Add local, Australia-wide, or international rates.
- Add processing time.
- Pack safely and add tracking where possible.
- Mark the order fulfilled once sent.
Slow version
Let’s walk through shipping properly
Weigh after packing
Always weigh the item as it will be posted, including mailer and protective material.
Set realistic rates
Use the calculator and include packaging and handling time when setting rates.
Tracking
Tracking reduces support messages and helps protect you in transit disputes.
A gentle note
Start simple and adjust as you learn your true postage costs.